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Frequently Asked QuestionsBack to categories

If I have returned from my stay and would like to leave a feedback. Who should I send it to?

Our mission is to make your travel booking a truly enjoyable and aesthetic experience. We would be greatful to hear your feedback in any form convenient for you. In case something had gone wrong with your stay and made you unhappy with any aspect of your hotel or holiday - please let us know by contacting us at assist@uniqueluxury.travel.

What is the value of my booking with UniqueLuxury.Travel?

All of our offers and services are hand-picked by our team of travel experts, and our dedicated team does its best to secure pleasant extras such as free room upgrades, spa treatments, welcome gifts or even evening meals and activities - anything that adds value to your stay.

 

How do I update my profile and contact details?

In your Club Login section, please go to ‘Edit My Details’. You have to be logged in to access the members’ area of the site.

How does UniqueLuxury.Travel make a selection of accommodations and travel services for its portfolio?

Each of our partner properties and service suppliers is the one we have inspected personally or which was highly recommended by discerning travel experts we cooperate with on regular basis. We do not charge partners to be included in our portfolio, the membership is based on invitations only.